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Top restaurants’ identities are substantially wedded to their chefs’ in the areas of creativity, innovation and external image. However, the day-to-day customer experience outcome is delivered through a coordinated organisational effort of several individuals in the kitchen and the front-of- house who face many challenges in real time. In customer-facing operations, the connection between the organisation and the customer is crucial. Organisational excellence can be highly impacted by a combination of three main factors: leadership effectiveness, team effectiveness and workplace environment.

How to lead like a top chef

By: EBR | Tuesday, May 2, 2017

World-class chefs confront many leadership challenges shared by corporate leaders and entrepreneurs

We urge the G20 to formally accept the recommendations of the TCFD and send a strong signal that government leaders desire more transparency from business regarding the financial implications of climate change on their short and long-term strategy and operations. We welcome the current TCFD recommendations, and will actively support their successful implementation.

Global CEOs call for greater disclosure of climate risks and opportunities

By: EBR | Friday, April 28, 2017

Global business leaders representing companies with US$4.9 trillion in assets under management and US$700 billion in revenue have joined together to urge G20 governments to formally accept and act on the recommendations of the Task Force on Climate-related Financial Disclosures

The irony is that technological progress is only exacerbating this crisis. Historically, society has been able to afford more bullshit jobs precisely because our robots kept getting better. As our farms and factories grew more efficient, they accounted for a shrinking share of our economy. And the more productive agriculture and manufacturing became, the fewer people they employed. Call it the paradox of progress: the richer we become, the more room we have to waste our time. It’s like Brad Pitt says in Fight Club: too often, we’re “working jobs we hate so we can buy shit we don’t need.”

A growing number of people think their job is useless

By: EBR | Tuesday, April 18, 2017

Time to rethink the meaning of work

My main lesson is that everything happens for a reason, and as long as you work your hardest and have the best intentions (and rarely is this driven by making the most money) the results will follow. It’s never an easy road, and it’ll be full of trials and tribulations, but the satisfaction of bringing your vision to reality is priceless, so enjoy the ride!

3 entrepreneurs share their biggest mistakes – and what they learned from them

By: EBR | Friday, April 7, 2017

When you hear the stories behind some of today’s most successful companies, it can be easy to forget just how hard it is to set up and scale a business

While the firm may lose some value appropriation, and pass on a bigger slice of the value pie to the achieving executive, the extra value gained through successful exploration and the development of new business and knowledge increases the size of the pie overall, and places the organisation in a better position for future growth. Indeed when an organisation gives some of its “ownership” of relationships to individual employees, it can actually benefit.

Rethinking network ties

By: EBR | Thursday, March 23, 2017

Professional service executives who base their professional relationships on individual ties bring more value to the firm

Digitalisation may involve a great many experts, but the ultimate responsibility for digital transformation belongs to all functions within a firm. Successful change also requires cooperation from junior contributors all the way up to the board by linking digital savvy millennials with the business experience and wisdom of senior executives and directors.

11 Leadership guidelines for the Digital Age

By: EBR | Wednesday, March 15, 2017

The old ways of running a company won’t cut it in a digital world

Managers may find that feigning optimism inspires loyalty from employees and faith from higher-ups. Stakeholders who believe these cheerful predictions may be in for a rude awakening, however. Our findings suggest that if you want to filter out the noise, you must provide an almost ostentatious level of anonymity protection. In an atmosphere of maximally reinforced reassurance, you have the best chance of banishing the rose-coloured glasses.

The fine line between optimism and fakery

By: EBR | Wednesday, February 8, 2017

Are humans unrealistically hopeful about the future, or just pretending to be?

A “glass ceiling” is really a set of stereotypes that are in contradiction with one another. That is, the stereotype of the profession “computer scientist” is at odds with the stereotype of the gender “woman” and so some people may vacillate between thinking that women aren’t tough enough to make it as computer scientists . . . and thinking that tough female computer scientists aren’t feminine enough to be acceptable women. We all use stereotypes to make processing the world easier – rather than seeing things anew, we can just group what we see into types that we already have.

Smashing the glass ceiling: 6 Davos leaders explain how they did it

By: EBR | Tuesday, January 17, 2017

When it comes to closing the gender gap, we’ve made an immense amount of progress in a relatively short space of time. But we’re nowhere near where we need to be

Here the good news is that while conventional political engagement has eroded, democratic expression and unconventional political involvement have expanded. Citizens are not losing interest in public affairs. Quite the contrary. The challenge for leaders is therefore to channel this growing interest in the democratic process through the creation of new avenues of participation, co-creation of policies and oversight of leaders’ actions. In our re-politicised societies, successful political representatives will be those capable of transforming mounting distrust into civic virtue.

A 10-point guide to responsible leadership in the age of populism

By: EBR | Sunday, January 15, 2017

In a world characterized by epic political, social and technological transformations, there has never been a greater need for responsive and responsible leaders

Responsible leaders must develop empathy and solidarity with all people they serve, so that they will forge collective benefits that enlarge the pie for everyone. Again, volunteerism and community engagement are crucial. Unfortunately, with social media and an overabundance of choice, people are easily conditioned to only seek out interactions with people they “like” or to “friend” people of similar views or backgrounds. This is the exact opposite of the desired outcome, and can lead to irresponsible leaders with low social capital, and low empathy, who see the world as a fixed pie that must be divided up with the largest slice going to themselves and people like them. The future of the world, particularly the one that the young will inherit, must be defined by what we share, not our superficial differences.

What does leadership really mean?

By: EBR | Tuesday, January 10, 2017

A young person could almost be forgiven for feeling despair and hopelessness today. Everywhere they look, there is escalating inequality and a lack of opportunity

It should be a gradual shift, with minimal impact on pay. For example, suppose all workers over 50 take a one-hour cut in their working week each year. If they start with a 40-hour week, they can be doing 30 hours at 60 and 20 hours at 70. And suppose all young people entering the labour market for the first time start on a 30-hour week – and stay that way, with each new cohort adding to the numbers, until it becomes the new “normal”. What if all workers in organisations where there is an annual round of pay negotiations were to trade a bit more time each year for a smaller pay rise?

The fetishisation of work is making us miserable. Let’s learn to live again

By: EBR | Monday, October 31, 2016

Long hours and poor pay are wreaking havoc on our lives. Rather than fixating on growth, if we restructured the working week it would allow people to flourish

Corporate acquirers pursue acquisitions for many reasons from gaining access to complementary resources and capabilities to increasing their size and economies of scale; the hunt for synergies is the key term. Private equity funds on the other hand have a different mandate when it comes to acquisitions or investments.

Ten Questions to Ask Before Pursuing an Acquisition

By: EBR | Friday, October 7, 2016

Corporate acquirers can benefit from asking the same questions private equity firms ask themselves before pursuing acquisitions. Most mergers unfortunately fail

Management plays a key role, the researchers suggest. Implementing modern collaborative tools requires changing employees’ old habits and triggering new ones, as quickly as possible. Pointing out the benefits of social media platforms is all well and good, but shaping employees’ habits seems to be more vital in creating a new culture of knowledge sharing

Inbox Zero: Can Employees Be Persuaded to Abandon Email?

By: EBR | Friday, September 30, 2016

The rise of Web 2.0 platforms and social media programs has the potential to enhance the way colleagues collaborate, but old work habits die hard

What is key for the state is to ensure a well-functioning market for corporate control that can attract both domestic and foreign investors. If the rules lack clear scope, it will make it difficult to predict whether a cross-border deal is likely to be blocked or require modification.

The cost of geopolitics to M&As

By: EBR | Tuesday, July 5, 2016

When geopolitical relations between nations are strained, states are more inclined to intervene to block mergers and acquisitions on national security grounds. But this makes mergers more difficult and more expensive, putting them at odds with the national interest

While the CEO and board usually have a goal in mind, they may not have set out a strategy as to how to reach it. This ambiguity gives managers further down the chain room to consider what is important to them. In some cases the end result may be very different from the spirit of the original target.

Ambiguous leadership undermines compliance

By: EBR | Tuesday, June 14, 2016

Forcing companies and people to juggle conflicting demands can encourage symbolic compliance.

What enables revolutions like this is the existence of broadband networking and mobile infrastructure, cloud-based data storage, and clever digital programming — stuff we already have.

Tackling big global challenges with low-cost innovation

By: EBR | Tuesday, May 31, 2016

Digital platforms like Uber and Airbnb harness the power of the internet to offer a frictionless marketplace that powerfully matches supply and demand so as to make whole new sets of assets available to customers

So, what do we do about these problems: how do we restore public trust, curb the power of unaccountable groups to dominate media spaces and introduce more robust policy principles? Well this is where media reform comes in as we need to do three things: to be the media, know the media and change the media.

Be the media, know the media, change the media

By: EBR | Tuesday, April 19, 2016

We need to think bigger if we are to achieve the sort of media that the public want and need

Risk functions will also have to cope with additional, emerging risks—from cyberattacks to contagion in global markets and losses made due to the increasing use of models to make decisions (losses that are not uncommon but seldom reported).

The future of bank risk management

By: EBR | Friday, April 15, 2016

Banks have made dramatic changes to risk management in the past decade—and the pace of change shows no signs of slowing. Here are five initiatives to help them stay ahead

Consumers around the world are quickly adopting digital banking. Incumbents only have a short period to adjust to this new reality or risk becoming obsolete.

Strategic choices for banks in the digital age

By: EBR | Friday, February 27, 2015

If the last epoch in retail banking was defined by a boom-to-bust expansion of consumer credit, the current one will be defined by digital. This will include rapid innovation in payments and the broader transformation in systems enabled by digital technologies.

But the fact remains: globally women are astonishingly scarce in the higher spheres of corporate management.

What’s Keeping Women from the Corporate Heights?

By: EBR | Friday, February 27, 2015

The motivation for this article lies in surprising, even shocking, research findings released recently highlighting reasons that contribute to this sad state of affairs: the multiplicity of conscious and unconscious biases against women (by both genders); the career expectations patterned for men; and the lack of sponsorship available for women.

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Editor’s Column

The Von der Leyen Commission will not take office on November 1!

N. Peter KramerBy: N. Peter Kramer

The European Parliament overwhelmingly rejected Sylvie Goulard, the French nominee to be commissioner for the EU’s internal market and industrial policy

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